What Our Clients Say
Arpan M.
Atlanta, GA
Helpful staff. Reasonable-ish pricing. They had to come back twice because the actual problem wasn't diagnosed properly (first the transformer was replaced, but the actual problem was the wiring on the roof). This was noticed after I tried turning on the AC after the first visit. A little expensive overall between the two visits, but they got the job done. They knew our condo building well, so that helped.
Danielle B.
Atlanta, GA
GB Services was great to work with! Mark came out to assess our basement apartment in a timely manner and provided us with options and a recommendation for what we could do. Once we had a quote, Mark also spoke directly with us several times to answer our questions and provided very detailed and thorough answers. We decided to go with them because the quote was reasonable and the customer service was great. The installation of a ductless system also went well. Austin and Alex were very professional and spent the whole day at our house making sure the job was done right. We are very happy with our new unit!
Laura W.
Atlanta, GA
From the moment I first called last summer I have been constantly impressed with every person I came in contact with from GB Services from those I talked to on the phone to the 4 different technicians we've met. We had an AC system completely replaced last week and the experience exceeded expectations. They came out the day before to walk through and make sure they had everything they needed, the day of they laid down cushions and tarps to make sure they didn't mess up the floors, they put new booties on every time they came in and out, they kept me informed all day with what they were doing, they took their time to make sure everything was perfect and went over everything in detail before leaving. I seriously can not recommend this company enough, it is extremely unique to find a company where every single employee is courteous, kind, and helpful.
R K.
Decatur, Atlanta, GA
Great team and great work. John came out to install a dryer vent from the basement through a brick wall to the outside. Excellent work.
Kris M.
Atlanta, GA
Very friendly & professional service. The technician, Alex, repaired my AC in less than an hour! He quickly diagnosed the issue & promptly replaced the broken part. Highly recommend GB Services for anyone who needs HVAC work done.
Attila J.
Atlanta, GA
Called them up because of the yelp review. Even though the wait was long for them to come out because it's Summer, I was happy I chose their services. They showed up early and gave me options of what I could do with my "original" AC. The invoice they gave me would not have been matched elsewhere based on calls I made to other vendors. It was very fair.
We've been with GB services for years, and they're just the best HVAC team ever. Not only do they offer prompt quality work, but everyone is kind and friendly, and I trust them in my home. Chris came out today to service our system, and I'd had a minor surgery on my foot, so couldn't get off the couch. It makes a HUGE difference to know that I can trust someone to let themself in, watch out for my pets, and respect the house. Always a pleasure. I wouldn't go anywhere else!
Laurel S.4/20/2022
I called GB based on very high Yelp reviews, and found them to be exactly what the reviews stated: Friendly, courteous, and accomodating to work with me and my tenant around challenging schedules and needs. They offered a way to avoid the service call by first checking things that I could check. Their tech came on time, diagnosed the problem and had the necessary part on his truck, so no return visit to arrange. Judy, the scheduler was very personable and helpful. The charge for our service call, including replacing a cracked hot surface igniter, came to less than $250, which I thought was reasonable. I give them top marks all around.
Bob R.3/04/2016
My experience was very good, not at all what I was expecting.
They always called when they were on their way, and were always on time or within a few minutes of the scheduled appointment. They fixed our issue and checked out the entire system, also giving me pointers on maintenance and things I should do myself.
Overall very pleased with the service!
Jamie P.12/29/2017
Bought a new condo in December. First time we turned on the A/C we discovered there was no cool air coming out. Found GB Services through Yelp. They came out, inspected the unit which was almost 20 years old and explained patiently and clearly why it needed to be replaced.
They submitted several "quotes" that gave us a variety of options suited to our situation. We picked the one we thought best (not the most expensive by the way).
We were not in a hurry since the weather was still cool so a week after the decision was made they showed up on the appointed day at the appointed time. They laid out drop cloths over our floors, hauled out the old unit without leaving any mess behind, and installed the new unit.
They were clean, friendly and efficient.
We would definitely recommend them to anyone needing HAVC service.
Fred W.3/27/2016
I Would recommend using GB services. Mark and Brandy are super helpful, responsive and understanding. They believe in quality customer service and it shows in how they take care of their customers. I had a routine maintenance servicing and needed them to come back out to check on something, they arrived the next day and made sure everything was in working order. Mark was available to answer questions and Brandy was great at proving updates on the techs location and schedule. Please consider using them for your hvac needs,I will be a return customer for sure!
David W.6/21/2019
I've met various craftsman from the UK, and from my past experiences they are much more knowledgeable and professional than an above average handyman in the US. They know their trade.
The bloke who came to service my HVAC was no exception. He fixed the problem w/ my HVAC in under an hour after the first crumby company couldn't figure it out at all. Sadly, these guys don't do work for my (or any) home warranty company, so you'll have to come out of your own pocket. If I'm spending my own money, I'll go back to them in a second.
The only knock on these guys is they don't work on the weekends (the best don't have to, I suppose). I had a minor issue with my bill, but the Company was very reasonable in sorting the issue out with me.
Nice work!
Kenneth P.7/07/2016
I have been way overdue in writing this review...But that doesn't mean we were not thrilled with Mark and his team. I am so glad I found GB Services! We recently purchased a "renovated" home that was a mess, especially the HVAC. We had just moved back to the area so didn't have a team of trusted ppl to help with the repairs, advice, etc. We were overwhelmed and getting tons of crazy quotes and conflicting info. Mark stepped in and was able to troubleshoot things not only wrong with our HVAC system but also our non-functioning brand new hot water heater, insulation, etc. These were repairs he was not going to perform but helped me understand what we needed to do or not do. We would trust Mark with any repair and consider him our expert. Also, Joey and John put in our new system and did a great job, such a pleasure to work with these guys. And can't forget Judy that runs the office/scheduling, always friendly and helpful. Seriously, if you are trying to find solid HVAC experts/team that care and treat you like close friends look no further! We love these guys!!!
Tracy L.1/29/2016
Wow. Wow. Wow. We had a big HVAC project and are so glad we hired GB Services. They removed our old HVAC system and all of our old ductwork, redesigned the ventilation pattern in our home to make it more comfortable, added a zoned area of the house, installed all new ductwork and the new system, and moved the compressor to the other side of the house. Mark, the owner, was very accessible for questions when we were making initial decisions and even came to the house to work on one of the days. His crew, John and Wesley, were such nice people and very professional and competent. They worked hard at our house for several days. John was the one who redesigned our ductwork and ventilation system, and he treated us and our home like we were family. He is an HVAC artist. This really is no exaggeration -- our new system is beautifully planned and installed. He takes pride in his workmanship and is a perfectionist. We are all missing them now that the project is done. Our home has had the new system for two days, and I cannot tell you the difference it has made. It's like a different house. I don't think that any of the other companies we talked with would have done half as good a job. We are thrilled.
Update: we are saving hundreds of dollars each month in our electric and gas bills. We are also more comfortable. Our old system was , well, old... so we expected some improvement but this exceeds our wildest expectations.
Kate W.12/23/2017
Called them up because of the yelp review. Even though the wait was long for them to come out because it's Summer, I was happy I chose their services. They showed up early and gave me options of what I could do with my "original" AC. The invoice they gave me would not have been matched elsewhere based on calls I made to other vendors. It was very fair.
Attila J.5/27/2016