What Our Clients Say
Arpan M.
Atlanta, GA
Helpful staff. Reasonable-ish pricing. They had to come back twice because the actual problem wasn't diagnosed properly (first the transformer was replaced, but the actual problem was the wiring on the roof). This was noticed after I tried turning on the AC after the first visit. A little expensive overall between the two visits, but they got the job done. They knew our condo building well, so that helped.
Danielle B.
Atlanta, GA
GB Services was great to work with! Mark came out to assess our basement apartment in a timely manner and provided us with options and a recommendation for what we could do. Once we had a quote, Mark also spoke directly with us several times to answer our questions and provided very detailed and thorough answers. We decided to go with them because the quote was reasonable and the customer service was great. The installation of a ductless system also went well. Austin and Alex were very professional and spent the whole day at our house making sure the job was done right. We are very happy with our new unit!
Laura W.
Atlanta, GA
From the moment I first called last summer I have been constantly impressed with every person I came in contact with from GB Services from those I talked to on the phone to the 4 different technicians we've met. We had an AC system completely replaced last week and the experience exceeded expectations. They came out the day before to walk through and make sure they had everything they needed, the day of they laid down cushions and tarps to make sure they didn't mess up the floors, they put new booties on every time they came in and out, they kept me informed all day with what they were doing, they took their time to make sure everything was perfect and went over everything in detail before leaving. I seriously can not recommend this company enough, it is extremely unique to find a company where every single employee is courteous, kind, and helpful.
R K.
Decatur, Atlanta, GA
Great team and great work. John came out to install a dryer vent from the basement through a brick wall to the outside. Excellent work.
Kris M.
Atlanta, GA
Very friendly & professional service. The technician, Alex, repaired my AC in less than an hour! He quickly diagnosed the issue & promptly replaced the broken part. Highly recommend GB Services for anyone who needs HVAC work done.
Attila J.
Atlanta, GA
Called them up because of the yelp review. Even though the wait was long for them to come out because it's Summer, I was happy I chose their services. They showed up early and gave me options of what I could do with my "original" AC. The invoice they gave me would not have been matched elsewhere based on calls I made to other vendors. It was very fair.
GB was great! Their visit fee is half as much as the company I was using and were very upfront about costs. My AC was out on the hottest day of the year. Chris couldn't have tried harder to ensure it was fixed. He even followed up several times that day to make sure it was working! I couldn't recommend them more!
Kara R.6/23/2022
I've met various craftsman from the UK, and from my past experiences they are much more knowledgeable and professional than an above average handyman in the US. They know their trade.
The bloke who came to service my HVAC was no exception. He fixed the problem w/ my HVAC in under an hour after the first crumby company couldn't figure it out at all. Sadly, these guys don't do work for my (or any) home warranty company, so you'll have to come out of your own pocket. If I'm spending my own money, I'll go back to them in a second.
The only knock on these guys is they don't work on the weekends (the best don't have to, I suppose). I had a minor issue with my bill, but the Company was very reasonable in sorting the issue out with me.
Nice work!
Kenneth P.7/07/2016
Had an incredible positive experience. Mark, the owner of the business, came personally to check my furnace problem, explored all the options with maximum benefits to me and probably even less advantageous for him. In the end when i asked him about a proposal for a new furnace gave a prompt and very honest bid. Moreover, gave a fair comparison with other furnaces and conceded that the price range i was looking for would be better accommodated by a competitive brand. Charged me nothing for the visit, though other companies asked for a service call fee. He finally did not get the order, but found a loyal potential customer for future.
Thank you, Mark
Iakov G.12/10/2015
Thorough courteous and consistent service. Wierd, but with my service contract, I still have to provide my own filters. My previous HVAC contract included filters, but they were JUST changing filters, not doing all the other techie stuff that GB does.
Ken Y.10/09/2015
Bought a new condo in December. First time we turned on the A/C we discovered there was no cool air coming out. Found GB Services through Yelp. They came out, inspected the unit which was almost 20 years old and explained patiently and clearly why it needed to be replaced.
They submitted several "quotes" that gave us a variety of options suited to our situation. We picked the one we thought best (not the most expensive by the way).
We were not in a hurry since the weather was still cool so a week after the decision was made they showed up on the appointed day at the appointed time. They laid out drop cloths over our floors, hauled out the old unit without leaving any mess behind, and installed the new unit.
They were clean, friendly and efficient.
We would definitely recommend them to anyone needing HAVC service.
Fred W.3/27/2016
I called GB based on very high Yelp reviews, and found them to be exactly what the reviews stated: Friendly, courteous, and accomodating to work with me and my tenant around challenging schedules and needs. They offered a way to avoid the service call by first checking things that I could check. Their tech came on time, diagnosed the problem and had the necessary part on his truck, so no return visit to arrange. Judy, the scheduler was very personable and helpful. The charge for our service call, including replacing a cracked hot surface igniter, came to less than $250, which I thought was reasonable. I give them top marks all around.
Bob R.3/04/2016
Techie ("Chris") was on time for semi-annual Fall service. He was thorough, knowledgable, conscientious, affable. Provided understandable answers to my incessant questions.
Furnace & heat pump (Carrier) purchased Nov. 2018. G.B.'s quote for equipment was better than other name brand provider and equipment, so far, has performed w/o any issues.
Mat. R.11/15/2021
Called them up because of the yelp review. Even though the wait was long for them to come out because it's Summer, I was happy I chose their services. They showed up early and gave me options of what I could do with my "original" AC. The invoice they gave me would not have been matched elsewhere based on calls I made to other vendors. It was very fair.
Attila J.5/27/2016
I Would recommend using GB services. Mark and Brandy are super helpful, responsive and understanding. They believe in quality customer service and it shows in how they take care of their customers. I had a routine maintenance servicing and needed them to come back out to check on something, they arrived the next day and made sure everything was in working order. Mark was available to answer questions and Brandy was great at proving updates on the techs location and schedule. Please consider using them for your hvac needs,I will be a return customer for sure!
David W.6/21/2019